We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our Infection control processes are followed so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice and added precautions for COVID19.
Our office follows Infection control recommendations made by the ADA, the CDC and OSHA. We follow the activities of these agencies so that we are up-to-date and are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment:
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
Our team will be required to answer the same health questionnaire daily and temperature reading will be taken on our team member before being in contact with any patients.
We will ask all patients to wait in their car and to text or call upon your arrival. We will text you when to come to the door. The office will take your temperature upon entering. Once you enter the building you will be asked to wash your hands and swish with a pre rinse solution of peroxide and water per the CDC recommendations.
Appointments will be managed to allow for social distancing between patients and we will be practicing social distancing in our waiting room. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you.
Patients will be required to wear a mask.
It will be important that the administrative staff speaks with you to confirm your scheduled visit and ask more questions and provide proper instructions for your visit.
Please limit your visit to the patient and one parent/guardian.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you safe in our practice.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends
Pottstown Family and Pediatric Dentistry